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Customer Business Accounts

Overview

Customer Business Accounts link individual customers to specific business accounts, allowing for organized service delivery and payment management.

Creating Customer Business Account Relationships

Automatic Creation

  • System automatically creates relationships when posting transactions

  • New customer entries with business account codes trigger creation

Manual Creation

  1. Open Customer Business Account page

  2. Enter Customer No. and Business Account

  3. System validates business account type (must be Customer type)

  4. Payment terms are inherited from customer master data

Managing Customer Business Accounts

Core Fields

Field

Description

Purpose

Customer No.

Links to customer master

Required link

Business Account

Links to business account

Required link

Payment Terms

Specific payment terms

Payment management

Payment Methods

Preferred payment method

Payment processing

Reference

Payment reference

Payment tracking

Reference Type

Type of reference

Payment Service/Agent

Payment Management Features

  • Collection Method: How payments are collected

  • Collection Code: Grouping code for collection processing

  • Virtual Card Number: Support for virtual payment cards

  • Card Validation: System validates virtual card formats automatically

  • Valid To: Card expiration information

Communication and Reminder Features

  • Payment Notes: Control payment note printing

  • Reminder Date: Track reminder dates

  • Reminder Level: Track reminder escalation levels

  • Contact Information: Account-specific contact details

Customer Business Account Analysis

Financial Fields

  • Net Change (LCY): Period-specific transaction totals

  • Balance (LCY): Current outstanding balance

  • Sales (LCY): Total sales for the period

  • G/L Amount: General ledger reconciliation amounts

Overview Functionality

  1. Business Account Filter: View all customers for specific account

  2. Customer Filter: View all accounts for specific customer

  3. Skip Zero Amounts: Hide accounts with zero balances

  4. Transaction Drill-down: Direct access to detailed ledger entries

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