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Periodic Invoicing

The Periodic Invoicing system (RBR - Recurring Billing Rounds) automates the creation and processing of recurring municipal service invoices, such as utilities, waste management, and other regular municipal services.

Accessing Periodic Invoicing

Navigate to Collection > Contracts > Periodic Invoices from the Municipal Manager Role Center.

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Setting Up Invoice Periods

Creating New Invoice Periods

  1. In the Periodic Invoices list, navigate to Batches, and click Invoice Periods, and there you click New.

  2. Enter Period Information:

    • Period: Month and year (e.g., "2025_01" for January 2025)

    • Invoice Type (Choose the correct type that will be used to create invoices for)

    • To/From Date: Date when invoices will be generated

    • Posting Date: Date when the invoices should be posted

    • Description: Descriptive text (e.g., "Municipal Services January 2025")

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Setup - Invoice Period

Invoice Types Configuration

  1. Select Invoice Types to include in this period:

    • Utilities: Water, electricity, heating

    • Waste Management: Garbage collection, recycling

    • Municipal Services: Parking, facilities usage

    • Property Services: Maintenance, cleaning

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Invoice Types

Managing Invoice Lines

Adding Service Lines

  1. Navigate to Invoice Lines from the Period Invoice card

  2. Click New to add services

  3. Configure each line:

    • Line Type: Service type (Item, Resource, G/L Account)

    • Code.: Service item number

    • Description: Service description, comes from name of no.

    • Name: Comes from Header/Main

    • Quantity: Amount of service

    • Unit Price: Price per unit

    • Amount: Calculated total amount

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Calculation Methods

  • Fixed Amount: Same amount every period

  • Usage-Based: Calculated from meter readings or usage data

  • Percentage: Based on percentage of property value

  • External Data: Imported from HMS or other systems

Customer Assignment and Business Accounts

Automatic Customer Assignment

The system automatically assigns customers based on:

  • Business Account Links: Previously established relationships

  • Property Ownership: From property management system

  • Service Agreements: Existing service contracts

  • Default Settings: Fallback assignment rules

Manual Override

When automatic assignment fails:

  1. Navigate to unassigned lines

  2. Select appropriate customer manually

  3. Create new business account link if needed

  4. Document assignment reason

Invoice Processing Workflow

Processing Steps

  1. Validate Data: Check all lines have customers assigned

  2. Clink on “Create Invoices for the Period”: Create individual customer invoices

    1. Status in “Invoicing Periods” becomes “Invoice”

  3. Review Exceptions: Handle any processing errors

  4. Click on “Post Invoices for selected time period”: Transfer to customer ledger

    1. Status in “Invoicing Periods” becomes “Posted Invoice”

  5. Create Payment Files: Generate bank payment requests

Integration with Financial Reporting

General Ledger Impact

Periodic invoicing automatically posts to:

  • Revenue Accounts: By service type and business account

  • Customer Accounts: Individual customer balances

  • VAT Accounts: Tax implications of services

  • Departmental Accounts: Cost center allocations

Budget Integration

  • Compare actual billing to budgeted amounts

  • Analyze variances by service type

  • Track performance against targets

  • Support budget planning for future periods

Best Practices

Period Management

  • Create periods in advance to allow for setup time

  • Use consistent naming conventions for easy identification

  • Document any manual adjustments for audit trails

Processing Schedule

  • Process invoices early in the month

  • Allow buffer time for exception handling

  • Coordinate with payment processing schedules

  • Communicate billing dates to customers


The Periodic Invoicing system ensures consistent, accurate billing of municipal services while providing flexibility for various service types and billing models.

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